Yes, but only if you contact us as soon as possible at this mail support@zenzatas.com.
If your order has already been processed and sent, it will probably be too late to change anything.
We've chosen to work only with premium suppliers that are located in Asia, Europe or Norht America. We are putting a lot of efforts in selecting and testing most of our products featuring on Zenzatas. We want to make sure to offer excellent quality products at a reasonable price. Our mission is to find and offer you products that are either a pain killer or a vitamin. In other words our focus is to make your life easier and make it more Zen !!!. Our client's satisfaction is our top priority.
Of course we do. If you order on Zenzatas you will benefit from a satisfied or get your money back guarantee of All our products are guarantee for 30 days.
The shipping and handling cost varies based different factors : the type of articles you order, the weight of these articles, their height and the place you're located.
Our shipping fees : Are 3.99 euros for delivery to metropolitan France and 7.99 euros in Europe. Our deliveries are free beyond 50 euros.
It's normal. When your order several products in our shop, they are shipped by different producers and craftsmen. Therefore, your orders will often arrive in multiple packages. But don't worry, everything will eventually be delivered.
Yes, once your orders has been prepared and sent, you will receive a mail containing a tracking number. You can go to : Track-your-order to check the status of your ordrer.
If you didn't receive that email after 2 business days, check your spam folder or contact us for more details.
Yes, without any doubt. All pages of Zenzatas (it therefore includes the payment pages) are using an SSH key and are in HTTPS to secure and encrypt transactions and payments.
Payments are made through Paypal or Stripe, the two leading companies in online payments.
In accordance with these security standards, no malware or hacker will be able to access your data on Zenzatas.
You can shop with peace of mind !
